1. Introduction & Purpose
Welcome to lc247.ws. This Privacy Policy has been created to foster a transparent relationship between the company operating the lc247 platform and our valued members. We believe your personal information belongs to you — we use it solely to ensure you receive the best possible service.
Lc247 is an internationally licensed online gaming and betting platform. With Bangladeshi players in mind, we have published this Privacy Policy in clear, accessible language so every member can easily understand what we do — and don't do — with their information.
By visiting our website, creating an account, or using any lc247 service, you agree to this Privacy Policy in full. If you do not agree, please refrain from using our platform and contact our support team.
This Privacy Policy is built in accordance with international data protection standards (GDPR-inspired). We follow industry-leading practices to safeguard your information.
2. What Information We Collect
When you create an account or use our services on lc247, we collect various types of information. This collection is entirely lawful and aimed at improving the quality of service we provide to you.
Information collected directly from you
- Full Name, Date of Birth & Gender
- Mobile Number & Email Address
- Residential address (including district and division)
- National ID or Passport Number (for KYC verification)
- Payment Method Details (bKash/Nagad/Rocket Number)
- Security questions and answers provided during account registration
Automatically Collected Information
- IP Address & Device Type
- Browser & Operating System Information
- Your activity log on lc247 (login times, pages visited)
- Gaming History & Betting Patterns
- Transaction Time, Amount & Method
- Cookie & Session Data
| Data Type |
Purpose of Collection |
Mandatory? |
| Identity Information |
Account Creation & KYC Verification |
Yes |
| Contact Information |
Security Alerts & Promotions |
Yes |
| Financial Information |
Payment Processing |
Yes |
| Device Information |
Fraud Prevention & Security |
Automatic |
| Gaming History |
Responsible Gaming & Audits |
Automatic |
3. How Your Information Is Used
Lc247 uses your data only for specific, defined purposes. We never collect unnecessary information, and we never use collected data for anything beyond its intended purpose. Below is a detailed breakdown of why we use your data.
- Account Management: Creating, maintaining, and securing your account.
- Identity Verification (KYC): Fraud prevention and fulfilment of licensing obligations.
- Payment Processing: To maintain records of deposits, withdrawals, and transactions.
- Customer Support: To resolve your complaints and queries promptly.
- Promotional Messages: Keeping you informed about bonuses and offers tailored to your preferences (consent-based).
- Responsible Gaming: To identify signs of addictive behaviour and provide appropriate support.
- Legal Compliance: To ensure compliance with regulatory authorities.
- Platform Development: To improve our service quality and user experience.
You can opt out of promotional messages at any time — simply let us know via live chat or click the unsubscribe link.
4. Data Sharing & Third Parties
Lc247 never sells, rents, or exchanges your personal data. However, limited information may be shared with our trusted partners in certain specific circumstances.
Data Sharing Scenarios
- Payment Processor: Necessary information is shared with mobile banking services to process transactions.
- Security Partner: With specialist agencies for fraud detection and prevention.
- Legal Authorities: In response to a court order or a lawful request from law enforcement authorities.
- Game Provider: Essential gaming data shared with Live Casino or slots providers.
- Audit Body: For regular audits to ensure ongoing licence compliance.
We have strict agreements in place with all third parties. They may only use your data for the specified purpose and are not permitted to disclose it elsewhere.
5. Cookies & Tracking Technologies
Lc247 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help recognize you and deliver a more relevant experience on your next visit.
Types of Cookies We Use
| Cookie Type |
Purpose |
Period |
| Essential Cookies |
Login Sessions & Security Tokens |
Until End of Session |
| Preference Cookies |
Language, Theme & Display Settings |
1 Year |
| Analytics Cookies |
Website traffic and usage statistics |
6 Months |
| Security Cookies |
Fraud Detection |
30 Days |
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause certain features of lc247 to function incorrectly.
6. Data Protection & Security Measures
Lc247 uses industry-leading technology and processes to keep your data secure. Our security team monitors systems around the clock, 24/7.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An extra layer of security at login and withdrawal.
- Firewall Protection: Advanced firewall systems are in place to block all unauthorized access.
- Data Masking: Sensitive data (such as card numbers) is masked before being stored in the system.
- Regular Security Audits: Regular penetration testing conducted by independent third parties.
- Staff Training: All our staff are trained in data protection and bound by confidentiality agreements.
Never share your account password with anyone. The lc247 support team will never ask for your password.
7. Your Data Rights
As a member of lc247, you have several important rights regarding your personal data. We fully respect these rights and endeavour to fulfil any request you make within 7 business days.
Right to Access — You can find out exactly what information we hold about you.
Right to Rectification — The right to correct inaccurate or incomplete information.
Right to Erasure — You may request the deletion of your data under certain conditions.
Right to Restrict Processing — You can request that the processing of your data be restricted in certain circumstances.
Right to Data Portability — The right to receive your data in a machine-readable format.
Right to Object — You may object to marketing communications and profiling.
To exercise any of these rights, reach out to our customer support team via live chat. Please note that in certain cases — where legal obligations or our legitimate interests apply — we may not be able to fulfill a request in full.
8. Data Retention Period
Lc247 does not retain your data indefinitely. We only keep information for as long as necessary, and different retention periods apply to different types of data.
| Data Type |
Retention Period |
Reason |
| Account Information |
Up to 5 Years After Account Closure |
Legal Obligations |
| Transaction Records |
7 Years |
Financial Regulatory Compliance |
| KYC Documents |
5 Years After End of Relationship |
Anti-Money Laundering Regulations |
| Gaming Logs |
3 Years |
Responsible Gaming & Dispute Resolution |
| Customer Support Conversations |
2 Years |
Service Quality Improvement |
| Cookie Data |
Up to 1 Year |
Website Functionality |
Once the designated retention period expires, data is securely deleted or anonymised in a way that makes it impossible to identify you.
9. Privacy of Minors
Lc247 is a platform strictly intended for users aged 18 and above. Under no circumstances do we knowingly collect personal information from minors.
We verify age at registration, and additional identity checks are carried out in suspicious cases. If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.
If you believe a minor is using lc247, please notify our customer support team immediately.
10. Privacy Policy Updates
Lc247 may update this Privacy Policy from time to time, whether due to new services, legal changes, or technical developments. The "Last Updated" date at the top of the page will always reflect when the most recent changes were made.
For significant changes, we will endeavour to notify members via email or SMS. However, continued use of lc247 after any update will be considered acceptance of the revised Privacy Policy. We recommend reviewing this page regularly.
11. Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. We typically respond within 3–5 business days.
- Get instant help via live chat — the fastest way to reach us.
- Send a detailed complaint via email and you will receive a response within 72 hours.
- For General Inquiries FAQ Page View.
Why lc247's data protection is best-in-class
256-Bit SSL Protection
Every data transaction you make is protected by banking-grade SSL encryption, keeping it completely unreadable to third parties.
Your Data Is Never Sold
Lc247 never sells your personal data to third parties. Your information is used solely to serve you.
2FA Security
Use two-factor authentication for logins and large transactions to keep your account extra secure.
Transparent Policy
We believe in full transparency. What data we collect and why is clearly explained in plain language — no hidden agendas.
Your Control
View, correct, or request deletion of your data at any time — full control in your hands.
Regular Audits
Independent expert agencies regularly audit our security measures. You can rest assured your data is in safe hands.
🔐
Start Gaming in a Safe Environment
Your data is fully protected at lc247. Open a free account today and enjoy gaming with complete peace of mind.